The IOW School is the training institution that teaches continuous improvement to the entire Sonae group.

IOW

Improving Our Work
IOW reinforces the culture of sharing best practices and collaboration between its people and the company.

Simple | Human | Agile | Resilient | Effective

Mission

IOW leverages the potential of our people to collaborate and continuously improve to achieve and maintain outstanding results.

Vision

At IOW, we are enthusiastic about improving the way we work, positively impacting everyone's lives.

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People and Knowledge

Leverage the potential of our people to collaborate and continuously improve with the aim of achieving and maintaining excellent results.
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Brand and Communication

Develop IOW as a brand with strong awareness, accessible to all and highly inspiring.
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Evolution IOW

Grow our organization to thrive with an agile, digital, people-centric and sustainable mindset.

Our Services

IOW has a team dedicated to the daily impact and results. We rely on methodology and tools for inspiration and motivation to seek improvement and problem-solving constantly.

How do we make all this happen? Through our services.

IOW School

Improving Our Work, every day!

IOW School is the training school that provides continuous improvement to the whole SONAE group. It is not enough to “Know”; it is necessary to “Know How to” to accelerate results towards a “Long Living Company”.

To achieve this, we rely on highly qualified and motivated people from the group’s various businesses who, in addition to their main activity, dedicate part of their time to teaching and spreading the culture of improvement.

Always learning, always improving!

Mentoring

Mentoria

Through mentoring, the IOW team supports the different businesses of the SONAE universe in order to develop continuous improvement strategies and PMO development.

Coaching On Demand

Coaching On Demand

Through the Coaching on Demand service, the IOW team studies a specific business's processes to understand what works and what doesn't, what can be improved, and what can be implemented to achieve quick and effective results.

R&D

R&D

In the R&D service, the IOW team of experts studies and analyzes all the trends and news in the industry, directing the learnings to each business and developing new strategies.

StudyTour

The Study Tour is an internal platform aggregating case studies and best practices.

In Study Tour, you can visualize different initiatives taken by businesses in the SONAE universe in order to understand the processes implemented and their results. It is also possible to sign up for several visits to different businesses to better understand the continuous improvement processes implemented.

Agile Coffee

Agile Coffee is one of the methodologies used by the IOW team to ensure that online conversations are productive and involve all participants. In it, we facilitate an online meeting where all participants have the opportunity to participate and contribute to making the discussion efficient and productive by discussing topics of common interest.

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How does an Agile Coffee work?

Creation of a list of topics for discussion by the participants

Voting on the topics of most interest to the group

Discussion of each topic in the voting order (most voted to the least)

Conclusion and summary of the results in order to make decisions or plan the next steps

COE IOW Team

Miguel Tolentino

Head of IOW

Cláudia Marques

IOW School Coordinator

Glória Teixeira

IOW School Operations

Fátima Sardo

Project Manager

Marcus Sartori

Agile Coach

PMOs

Trainers IOW School

The IOW School trainer can assume 4 roles:

Trainer

When they give training

Tutor

When they train a new trainee

Mentor

When they mentor a trainee's work

Master

When they take care of the overall results of a course

Vem fazer parte desta equipa

Se tens interesse em ser formador na IOW School, envia um e-mail para [email protected] a demonstrar teu interesse. Até já.

Informação sobre o Tratamento de Dados Pessoais